Thanks for the reply, and sorry about the time it has taken for me to respond.
Let me explain what I am doing in the form.
I have two fields in the form: copyToTextBox (a text box), and emailmessageTextBox (which is a rich text box). The property of the rich text box is:
Name: emailMessageTextBox.
Field Data Type: FreeText.
Default Mode: Rich
My requirement is:
content entered in the emailmessageTextBox must be emailed to the email id's entered in the copyToTextBox when user submits the form.
To achecive this, this is how i have configured the "Workflow Notification" of teh workflow,
1.Notify Owner: true (checked)
2.From Email: support@xyz.com
3.Email Format: HTML
4.Email Address: [FORM:copyToTextbox]
5.Email Subject: [TEMPLATE:NAME] Notification (ID:[FORM:ID])
6.Email Body: [FORM:emailmessageTextBox]
All I want is that, when email is sent, format of the content enterered in the emailmessageTextBox must preserved.
But this is NOT happening. The email notification sent out the teh emails ID's has HTML tags.
example of an email notification sent:
Hi Margret<br /> <br /> This is to advise you that the request has been put through, and will be completed in <em><span style="color: #ff0000;"><strong>2 business days</strong></span></em>.<br /> <br /> Thank You, <br /> <br /> David Chellappa
what must I do to ensure that the email is sent properly?
Please help.
Thanks, david
PS - By the way, the conent I enter here in the foum rich text editor to lodge this feedback is sent perfectly to me in the email notification. That is exactly what I want in my application too.